Terms of Service
Last updated: March 2026
These Terms of Service ("Terms") govern your use of the Vesora website and any services provided by Vesora ("we", "our", or "us").
By accessing this website or engaging our services, you agree to these Terms.
Use of This Website
The Vesora website is intended to provide information about our services and allow potential clients to contact us or book consultations.
You agree to use this website only for lawful purposes and in a way that does not harm, disrupt, or impair the functionality of the website or the experience of other users.
Services
Vesora provides website design, website management, hosting, and digital growth services.
Specific services, deliverables, pricing, and timelines are defined in the service proposal or client agreement provided to each client.
The information presented on this website is for general informational purposes and does not constitute a binding service agreement.
Service Agreements
All services provided by Vesora are governed by a separate client agreement, proposal, or contract.
That agreement defines the exact scope of services, pricing, billing structure, deliverables, and responsibilities of both parties.
In the event of any conflict between these Terms and a client agreement, the client agreement will take precedence.
Payments
Payment structures vary depending on the service package or agreement between Vesora and the client.
Payment terms, billing schedules, and payment methods will be defined in the client agreement or proposal.
Failure to make required payments may result in suspension or termination of services.
Refund Policy
Payments made for services are non-refundable.
Once services have been initiated or work has commenced, refunds will not be provided.
Services that operate under a minimum contract term may only be cancelled after the agreed minimum term has been fulfilled.
Cancellation
Cancellation terms vary depending on the service agreement. Clients may cancel services after any applicable minimum contract period by providing written notice as specified in their service agreement.
Scope of Services
Services provided by Vesora are limited to the scope defined in the client agreement or proposal. Requests for additional work outside the agreed scope may require additional fees.
Client Responsibilities
Clients are responsible for providing any required information, materials, approvals, or feedback necessary for the completion of services. Delays in providing required information may affect project timelines or service delivery.
Intellectual Property
Clients retain ownership of the content and materials they provide to Vesora. Unless otherwise specified in a client agreement, Vesora retains ownership of its proprietary systems, workflows, design frameworks, and processes used to deliver services.
Limitation of Liability
Vesora shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our services.
To the fullest extent permitted by law, our liability is limited to the amount paid by the client for services during the preceding billing period.
Third-Party Services
Our services may involve the use of third-party platforms, tools, hosting providers, or software. Vesora is not responsible for outages, disruptions, or issues caused by third-party services.
Changes to These Terms
We may update these Terms of Service at any time. Updated versions will be posted on this page with the revised date.
Contact
If you have questions about these Terms, please contact:
Vesora
contact@vesora.co.za